Privacy Policy

This privacy policy explains how we use any personal information we collect about you when you use our website. It confirms the information we hold, how it will be used and how it can be accessed, updated and when personal information can be deleted.

We are committed to keeping personal information confidential and safe and will not disclose, rent or sell your information to third parties, without permission. We do our utmost to protect information by putting in place various security procedures, including the use of firewalls, backup measures and limiting access to data to relevant personnel. We also password protect all machinery holding personal data. However, the sending of information via the internet is not completely secure and we cannot guarantee the security of data to our digital channels; any sending of information is therefore at your own risk.

Topics:
What information do we collect about you?
How will we use the information about you?
Length of time personal information is held
Access to your information and correction
Cookies
Email
Other websites
Changes to our privacy policy
How to contact us

What information do we collect about you?

We collect information about you when you register with us, book a valuation, write a review and when you complete an application. We will also collect information when you voluntarily complete customer surveys, subscribe to newsletters and on our Contact Us form.

If accessing Parks Residential Ltd’s social networking sites, such as Facebook or Twitter, that site may also collect and use personal information.

How will we use the information about you?

We collect information about you to recommend specific properties or services of potential interest to you. We use your information collected from the website to personalise your repeat visits to our website. When you register, you consent to us using your personal data in the manner described in this Policy. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email info@parksletting.com

Length of time personal information is held

Parks Residential Ltd will keep your information only for as long as it is relevant and useful for the purpose for which it was originally collected.

Access to your information and correction

You have the right to request a copy of the information that we hold about you, known as a Subject Access Request. If you would like a copy of some or all of your personal information, please email or write to us at the following address. We will make a small charge for this service of £10 (inc VAT) to cover costs and we will require proof of your identity before we can release the information to you. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies

Website usage information is collected using cookies. Cookies are text files that are placed on your computer, which assists our website to recognise you on subsequent visits. Cookies collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. Parks Residential Ltd’s use of cookies does not include the collection of any personal information regarding the use of your computer or internet browsing in any way. For further information visit www.aboutcookies.org or
www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website
features may not function as a result.

Email

Parks Residential Ltd complies with the Privacy and Electronic Communications Regulations 2003 in the United Kingdom.

We respect the privacy of personal email accounts and we store your email address as securely as any other personal information we hold. We will not send you unwanted email messages or junk mail and your details will not be passed to any organisation outside Parks Residential Ltd without your explicit permission.

If you have given us permission, we may use email to send you messages to keep you up to date with news about our current services, as well as anything you express an interest in.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites, you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review. Any updates in the future will be posted on this page and we recommend users check this page periodically for any changes.

How to contact us

If you have any questions about our privacy policy or information we hold about you at you can write to us at:

Parks Residential Ltd
107 Queens Road
Brighton
East Sussex
BN1 3XF

Or by emailing info@parksletting.com

Parks Data Protection Policy is available for you to read in full here

All in all, we are very pleased with the professional service we have received to date. I only wish I had met more agents like this when I was a tenant for 21 years.

Mrs Constantinou, Landlord, 2018

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