Customer service first – always.
Our driving force has always been led by the belief in building trust and strong, long-lasting customer relationships through exceptional service and pro-active communication. We knew this route would reward us with customer loyalty, leading to financial and commercial success.
As a result, we have become one of the longest-running independent agencies in the Brighton & Hove area, proud to still be letting out properties we first managed back in 1993, and still looked after by the same Director.
Having known and worked with those landlords for over a quarter of a century, we’ve developed a deep understanding and strong relations. We seek to build these relationships every day; our high landlord retention speaking to our standard of service and the trust cemented in us.
If you’re a landlord aiming to get the most out of your investment, a tenant looking for your next home, or an agency looking to sell or merge your property portfolio, you can be assured by the set of principles and standards that guides our team.
What does it mean to be part of Parks Letting?
1. We focus on speed of service and results
We pride ourselves on launching every single property within 24 hours of instruction – or sooner – across multiple property portals like Rightmove, Zoopla and On the Market, alongside our own website. This includes our full marketing suite of floorplans, detailed descriptions and high-quality photography.
We also advise our landlords that we aim to let out their property within 7 days and that a property should not need to be marketed for longer than 10 days.
2. We support local trades and suppliers
We purchase all of our supplies and cars from local businesses and work with accredited, independent Brighton and Hove tradespeople who we know well and trust to provide a high-quality service.
Please click here to see our Complaints Procedure.
LANDLORD SERVICES
Getting the most out of your investment
Parks understand the investment you’ve made and
we place as much importance on it as you do. We want to help you get the most out of letting your property. Parks believe that providing a smooth, professional and pro-active service will allow you to do that. Our processes are designed to help you by making things easy, this is the Parks way.
TENANT SERVICES
Looking for your next home?
For many years we have been renting houses and flats to professionals in the Brighton & Hove area. We understand your needs throughout the tenancy process. From viewing, to applying to maintenance during your tenancy, our in-house property management team are on hand to support you in enjoying your home.
